Shipping Policy

Last Updated on February 22, 2024

We currently offer shipping exclusively within the US and Canada, excluding Yukon, Northwest Territories, Nunavut, and Puerto Rico due to high shipping costs.

Customers are presented with zone-specific flat rate shipping prices or free shipping at checkout, as the only options.

For those in excluded Canadian provinces, Puerto Rico, or outside the US and Canada interested in purchasing Tea North®, please contact us for custom arrangements.

Allow up to 2 business days for order processing. Note that orders are not processed on Statutory Holidays or Nova Scotia Provincial Holidays.

Merchandise ships separately from Iced Tea, directly from our third-party on-demand printer in the US & Canada. Duties may apply depending on the item and shipping location.

Flat rate and free shipping apply only to retail customers, not wholesale customers.

Flat rate and free shipping apply only to retail customers, not distributor customers.

For issues with wrong or damaged orders, please see our Refund Policy. In the case of missing or undelivered orders, we will file a claim with the courier and arrange a replacement.

For the complete and detailed policy, please use this link https://drinkteanorth.com/legal/refunds/

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