Refund Policy

Last Updated on February 22, 2024

Our refund policy is effective for 15 days from the ship date. Beyond this period, we regret we cannot offer refunds or exchanges. Items must be unused and in their original packaging to qualify.

Refunds and exchanges are exclusive to retail customers within the US and Canada, excluding Yukon, Northwest Territories, Nunavut, Puerto Rico, and International.

Due to health and safety standards, opened products are ineligible for return. This policy ensures the integrity and safety of our beverage products.

Certain products, like perishable goods, intimate or sanitary goods, hazardous materials, or flammable liquids or gases, are not eligible for returns.

Partial refunds may be issued for items such as cans damaged in transit or products with ripped labels, or for any item not in its original condition due to reasons not related to our error.

Please do not send your purchase back without prior approval.

To facilitate a refund, customers should provide photographic evidence of the product and all packaging (exterior and shipping). This documentation aids in evaluating the refund request.

Eligible returns will be assessed upon receipt. Approved refunds will be processed to the original payment method or as store credit within 15 business days.

For a structured refund or exchange request, please fill out our Refund Form. This form helps streamline the process, ensuring efficient resolution.

If an item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return upon receipt of the returned item. If the item wasn’t marked as a gift, the refund will go to the gift giver.

Sale items are not eligible for a refund.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Issues with wholesale and distributor orders will be addressed on a case-by-case basis and do not fall under the scope of this Refund Policy.

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